At EcoYoui, we strive to provide high-quality eco-friendly products. However, if you are not completely satisfied with your purchase, we are here to help. Please review our refund and return policy below.

Returns

• We accept returns within 30 days of the delivery date.

• Items must be unused, in their original packaging, and in the same condition as received.

• To initiate a return, please contact us at ecoyoui.in@gmail.com with your order details.

• Customers are responsible for return shipping costs unless the item is defective or incorrect.

Refunds

• Once we receive and inspect your returned item, we will notify you about the approval or rejection of your refund.

• If approved, your refund will be processed within 7-10 business days to your original payment method.

• Shipping costs are non-refundable.

Exchanges

• We only replace items if they are defective or damaged. If you need an exchange, please contact us at ecoyoui.in@gmail.com with a photo of the damaged product.

Non-Returnable Items

Certain products cannot be returned for hygiene and safety reasons. These include:

• Opened personal care products

• Custom or made-to-order items

• Gift cards

Contact Us

If you have any questions about our return and refund policy, feel free to reach out to us at:

Email: ecoyoui.in@gmail.com
Website: www.ecoyoui.com
Phone: (Your Contact Number)

We appreciate your support and commitment to a greener planet! 🌱